BINAIBINAI

Legal

Last updated: July 14, 2026. Questions? Contact us at mail@binai.it.

Terms of Service

1. The service

BINAI ("the Service") is a chat application, operated by Binai.it, that gives users access to multiple third-party AI models — including OpenAI GPT-4o, Anthropic Claude, Google Gemini, Meta Llama, and Mistral — through a single subscription. By creating an account or using the Service, you agree to these Terms.

2. Accounts & eligibility

You must be able to form a binding contract in your jurisdiction to use BINAI. You are responsible for maintaining the security of your account and for all activity that occurs under it.

3. Subscriptions & billing

Paid plans (Solo, Pro, Business, Studio) are billed monthly in advance through our payment processor, Stripe. Each plan includes a monthly AI-word quota that resets at the start of each billing period. One-time word top-up packs are billed once and do not expire. You may cancel a subscription at any time; access continues until the end of the paid period. Fees are non-refundable except where required by law.

4. Free plan & usage limits

The Free plan is limited to a fixed number of messages per day and does not include a monthly word quota. We may adjust Free-plan limits at our discretion.

5. Acceptable use

You agree not to use BINAI to generate content that is illegal, infringing, harmful, or that violates the acceptable-use policies of the underlying AI providers. We may suspend or terminate accounts that abuse the Service.

If you encounter generated content that violates this policy, you can report it from within the app (open the item in your Library and choose "Report"), or by emailing mail@binai.it. We review reports and may remove content or suspend the account that generated it.

6. Third-party AI outputs

Responses are generated by third-party AI models (OpenAI, Anthropic, Google, Meta, Mistral) accessed via a routing provider. BINAI does not control and cannot guarantee the accuracy, completeness, or appropriateness of AI-generated output. You are responsible for verifying important information before relying on it. The Service is provided "as is," without warranties of any kind.

7. Termination & account deletion

We may suspend or terminate your access to the Service for breach of these Terms. You may stop using the Service and delete your account, and all associated chats and data, at any time from Account settings → Delete account in the app. Deletion is permanent and cannot be undone. If you can no longer access the app, email mail@binai.it from the address on your account and we will delete it for you, normally within 30 days. Deleting your BINAI account does not cancel a Google Play or App Store subscription — cancel those separately from the respective store.

8. Governing law

These Terms are governed by the laws of Italy. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts of Italy, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.

Privacy Policy

1. Data we collect

We collect the minimum data needed to operate the Service: an anonymous account identifier, your chat messages and conversation history, subscription/billing status, and usage counters (e.g. messages sent, words consumed) used to enforce plan limits.

2. How we use your data

Your messages are sent to the AI model you select in order to generate a response. Account and usage data is used to provide the Service, enforce plan limits, process payments, and provide support. We do not sell your personal data.

3. Who we share data with

To operate BINAI we rely on the following processors, each of which handles data only as necessary to provide their part of the Service:

  • Supabase — hosts your account, chats, messages, subscription and usage-counter data.
  • Stripe — processes subscription payments and stores billing information; BINAI does not store your card details.
  • AI model providers (OpenAI, Anthropic, Google, Meta, Mistral) — receive the content of the conversation you send to that model, via our routing infrastructure, in order to generate a response.

4. Data retention

We retain chat history and account data for as long as your account remains active, or as needed to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion at any time (see below).

5. Your rights (GDPR)

If you are located in the EU/EEA or UK, you have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at mail@binai.it. We will respond within the timeframes required by applicable law.

6. Cookies & analytics

This website uses only essential, strictly-necessary cookies required for the site to function. If we introduce analytics or marketing cookies in the future, we will update this policy and request consent where required by law.

7. Security

We use industry-standard measures — including access controls and encrypted data transport — to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Company Info

BINAI is operated by:

  • Binai.it
  • VAT / P.IVA: 01627330051
  • Registered address: Via Angelo Brofferio 181, 14100 Asti (AT), Italy
  • Email: mail@binai.it